The Owner's Operating System

Learn what it takes to run a business. Before you're responsible for one.

The Owner's Operating System is a self-paced course covering ten disciplines of ownership, from managing cash and understanding your numbers to winning customers, leading people and growing.

10 modules · 122 lessons and tools · One Owner’s Playbook

The 10 modules

Each one covers a set of decisions every owner has to make. Open a module to see every session and worksheet inside it.

Module 01

Thinking Like an Owner

Before you can run a business, you need to understand what it means to be responsible for one.

OutcomeUnderstand ownership responsibilities and decisions

  1. Lesson
    Introduction

    The biggest obstacle isn't a lack of financial skill. It's years of habits that corporate rewarded and the business world quietly punishes. This module helps you see them clearly. Across three lessons, you'll learn which instincts to keep, recognize the four patterns that derail year-one decisions (panic, avoidance, impatience, overconfidence), and set the milestones that actually matter.

  2. Lesson
    What Corporate Finance Taught You (That Doesn't Apply Anymore)

    The biggest obstacle in this transition isn't what you don't know. It's what you think you know. This lesson takes an honest inventory of the financial instincts you built inside corporate, identifies the four habits that quietly mislead owners in year one, and separates the corporate skills that genuinely transfer from the assumptions that don't. You'll leave with a clearer view of your own thinking, and a worksheet that turns that clarity into the first chapter of your owner's playbook.

  3. Worksheet
    The Mindset Shift

    Use this worksheet as a diagnostic tool to surface the corporate assumptions and default habits that no longer serve you as an owner. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  4. Lesson
    Redefining What Financial Success Means in Years 1-2

    In corporate, success had a number on it before the year started: revenue, margin, EBITDA. Somebody handed me the slide. In year one of my own company, nobody did. And the metrics I'd spent my whole career mastering told me almost nothing useful. This lesson is the scorecard I wish I'd built from day one: team intact, runway preserved, optionality protected, and the playbook getting traction. Four questions. Ten minutes. Every Friday.

  5. Worksheet
    Refining Financial Success

    Use this worksheet as a decision tool to define what financial success should mean in the first two years, including the owner outcomes. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    The Emotional Reality of Owner Finances

    The hardest part of owner finance isn't the numbers. It's what the numbers do to your head. In this lesson, I share what really happened to me when the 2008 collapse stopped my business cold, and I name the three emotional patterns (panic-cutting, avoidance, and impatience) that derailed my decisions and almost cost me the company. You'll leave able to recognize what's happening to you, separately from what's happening to your business.

  7. Worksheet
    Emotional Reality of Founder Finances

    Use this worksheet as a diagnostic tool to separate the emotional pressure of money decisions from the financial facts so fear or relief does not. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

Module 02

Know Your Numbers

Turn assumptions into a 24-month financial model you can actually use to make decisions.

OutcomeBuild projections and understand business economics

  1. Lesson
    Introduction

    Corporate planning handed you a target and a template. Building your own venture's numbers is a different task, with less data and far higher personal stakes. This opening lesson frames how financial projections work when you are the one funding the runway, and why the goal is a model you trust enough to make decisions with rather than a spreadsheet built to impress anyone. It sets up the module: turning a plan into a roadmap, estimating revenue with little history, and mapping your own salary, burn, and runway so the numbers reflect the business and the life around it.

  2. Lesson
    Turning Your Business Plan into a 24-Month Roadmap

    A plan describes intent. A roadmap puts that intent on a timeline you can manage against. This lesson walks through converting your business plan into a 24-month financial roadmap: the sequence of moves, the milestones that matter in the first two years, and how to phase revenue, costs, and hiring so each stage funds the next. The aim is a roadmap concrete enough to guide monthly decisions and flexible enough to hold up when reality shifts, giving you a clear line of sight from where the business starts to where you intend it to be.

  3. Worksheet
    24-Month Roadmap

    Use this worksheet as a playbook-building tool to translate your startup plan into a practical 24-month financial path with milestones, assumptions. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  4. Lesson
    Estimating Revenue with Limited Data

    Every early projection hits the same wall: you have to forecast revenue before you have much history to base it on. This lesson covers how to estimate revenue when the data is thin, working from what you can observe, reasonable assumptions, and comparable signals rather than guesswork. You will look at how to build a revenue estimate you can defend, how to bound it with ranges instead of false precision, and how to update it as real numbers arrive, so your projections stay honest and usable through the first year.

  5. Worksheet
    Estimating Revenue

    Use this worksheet as a decision tool to build a defensible revenue estimate when operating history is limited by separating evidence from. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Mapping Owner Salary, Burn Rate, and Personal Runway

    For a bootstrapped owner, the business's numbers and your own are the same conversation. This lesson maps owner salary, burn rate, and personal runway together, so your projections account for what you need to draw as well as what the business spends. You will work through setting a salary the business can carry, calculating true monthly burn, and translating that into how many months of runway you actually have. The result is a clear read on how long you can operate before the numbers force a decision, and which levers change that timeline.

  7. Worksheet
    Owner Salary, Burn Rate & Personal Runway

    Use this worksheet as a decision tool to connect owner pay, business burn, and personal runway so you can see how long the current plan can. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

Module 03

Master Your Cash

Manage cash, timing and runway so a promising business does not run out of oxygen.

OutcomeManage runway and protect liquidity

  1. Lesson
    Introduction

    Profit and cash are not the same thing, and the gap between them is where new businesses get into trouble. This opening lesson frames cash as the resource you manage most closely in the early years, separate from whether the business looks profitable on paper. It sets up the module: why profitable businesss still run out of cash, how to build a short cash view you will actually use week to week, and how to extend runway without cutting into the parts of the business that drive growth. The throughline is control, knowing where your cash stands and what is coming.

  2. Lesson
    Why Profitable Businesses Still Run Out of Cash

    A business can be profitable and still fail to make payroll. This lesson explains how that happens: timing gaps between money earned and money received, growth that consumes cash faster than it returns it, and obligations that come due before revenue lands. You will look at the patterns that drain cash quietly, how to spot them in your own numbers, and why watching profit alone leaves you exposed. The outcome is a clearer grasp of the difference between earning money and having it available, and where your business is most at risk.

  3. Worksheet
    Cash Timing Diagnostic

    Use this worksheet as a diagnostic tool to identify the timing gaps that can cause a profitable business to run short of cash and isolate the. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  4. Lesson
    Building a 13-Week Cash View You Actually Use

    A 13-week cash view tells you what is coming before it arrives. This lesson covers how to build one and, just as important, how to keep it current enough that you rely on it. You will work through laying out expected inflows and outflows across the coming quarter, spotting the weeks where cash gets tight, and using that view to time decisions on spending, hiring, and collections. The goal is a simple, living forecast you check on a regular cadence, not a model you build once and abandon on a shelf.

  5. Worksheet
    13-Week Cash View

    Use this worksheet as a ongoing operating tool to create a short-range cash forecast that shows expected inflows, outflows. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Use it weekly.

  6. Lesson
    Extending the Runway Without Starving the Business

    When runway gets short, the instinct is to cut everything. This lesson covers how to extend runway while protecting the spending that actually drives the business. You will look at where to find room in the numbers, how to separate costs that can flex from investments that should not, and how to buy time without stalling growth or damaging the customer experience. The aim is a set of moves you can reach for when cash tightens, so you extend your window on purpose rather than starving the business into a slower decline.

  7. Worksheet
    Extending Runway

    Use this worksheet as a decision tool to compare practical ways to buy the business more time without indiscriminately cutting the capabilities. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

Module 04

Price for Profit

Choose a pricing model, set the number, defend it and raise it as the business earns the right.

OutcomeSet prices that support viability

  1. Lesson
    Introduction

    Pricing is one of the highest-leverage decisions a new business makes, and one of the least comfortable for owners coming from salaried roles. This opening lesson frames pricing as a strategy rather than a number you land on by feel. It sets up the module: choosing a pricing model that fits your early offers, setting a first price without a track record, handling the conversations where price comes up, and knowing when to raise prices in the first two years. The throughline is pricing with intent, so your prices reflect value and support the business you are building.

  2. Lesson
    Choosing a Pricing Model that Fits Your First Offers

    Before you set a number, you choose a model: how you charge shapes everything that follows. This lesson covers the main pricing models available to an early business and how to match one to your first offers. You will look at the trade-offs between approaches, how each affects cash flow, sales conversations, and customer expectations, and how to pick the structure that fits what you sell and who you sell it to. The outcome is a pricing model chosen on purpose, one that suits your offer today and can evolve as the business grows.

  3. Worksheet
    Pricing Model

    Use this worksheet as a decision tool to choose a pricing structure that fits your offer, customer, delivery model. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Revisit it when the underlying conditions or assumptions change.

  4. Lesson
    Setting a First Price When You Have No Track Record

    Setting your first price is hard precisely because you have nothing to point to yet. This lesson covers how to arrive at a first price without a track record, working from the value you deliver, the market you sell into, and what the business needs to sustain itself. You will look at how to avoid pricing from fear, how to test a price without undercutting yourself, and how to hold it in early conversations. The result is a first price you can state with confidence and adjust deliberately as evidence comes in.

  5. Worksheet
    First Price

    Use this worksheet as a decision tool to set a credible first price using customer value, market evidence, economics. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Handling Price Conversations Without Sounding Unsure

    The price is only as strong as your ability to say it out loud. This lesson covers handling price conversations with composure, so the number lands without hedging or apology. You will work through how to present price as part of the value you deliver, how to respond when a prospect pushes back, and how to hold your position without becoming rigid. The aim is to make the price conversation a normal part of the sale rather than the moment you flinch, so your pricing holds up under the pressure of a real discussion.

  7. Worksheet
    Price Conversation

    Use this worksheet as a playbook-building tool to prepare how you will state your price, explain value, and respond to hesitation without sounding. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  8. Lesson
    When and How to Raise Prices in Years 1-2

    Your first prices were set with limited information. As the business proves itself, holding those prices too long leaves value on the table. This lesson covers when and how to raise prices in the first two years: reading the signals that you are underpriced, timing an increase, and communicating it to existing customers without eroding trust. You will look at how to phase increases, what to do about early clients, and how to make raising prices a routine part of running the business rather than a one-time source of anxiety.

  9. Worksheet
    Price-Raise Strategy

    Use this worksheet as a playbook-building tool to establish evidence-based triggers for raising prices and decide how the change will be applied. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

Module 05

Fund Your Business

Sequence self-funding, customer capital and non-dilutive financing while protecting ownership.

OutcomeEvaluate funding options and capital needs

  1. Lesson
    Introduction

    Bootstrapping does not mean going without capital. It means funding the business from sources you control rather than giving away equity to raise a round. This opening lesson frames the funding options available to an owner who intends to keep ownership, and how to treat capital as a sequence of deliberate moves. It sets up the module: designing the business to fund itself, using customers as your first source of capital, working with credit and revenue-based options, sequencing those moves over two years, and building a capital plan the people around you can support.

  2. Lesson
    Designing Your Business to Self-Fund

    The strongest funding source is a business built to generate its own cash. This lesson covers how to design for self-funding from the start: structuring offers, terms, and operations so the business produces the capital it needs to grow. You will look at the decisions that make a business cash-generative rather than cash-hungry, from how you price and collect to how you sequence spending against income. The outcome is a clearer picture of how to grow on your own cash flow, reducing how much outside funding you need and how much ownership you trade for it.

  3. Worksheet
    Designing Your Business to Self-Fund

    Use this worksheet as a decision tool to examine margins, payment timing, delivery costs, and customer cash so you can determine how much growth. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  4. Lesson
    Using Your Customers as Your First Investors

    Customers can fund your business before any lender or investor does. This lesson covers how to use customer revenue as your first source of capital: structuring deposits, prepayments, retainers, and terms so the people you serve help finance the work. You will look at which arrangements fit different offers, how to propose them without friction, and how to balance the cash advantage against the commitment it creates. The aim is to turn ordinary sales into working capital, funding growth from demand you have already earned rather than from outside money.

  5. Worksheet
    Customers as First Investors

    Use this worksheet as a decision tool to design deposits, prepayments, retainers, or founding-customer arrangements that can fund early growth. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Leveraging Credit Lines and Revenue Based Funding

    Not all outside capital costs you ownership. This lesson covers credit lines and revenue-based funding: non-dilutive options that can bridge timing gaps and fund growth without giving up equity. You will look at how these instruments work, when they fit a bootstrapped business, and how to weigh their cost against the flexibility they provide. You will also look squarely at the risks, so you use debt as a tool rather than a trap. The outcome is a working understanding of how to access capital while keeping full ownership of what you are building.

  7. Worksheet
    Leveraging Credit

    Use this worksheet as a decision tool to define when borrowing is appropriate, what cash event it is bridging, how it will be repaid. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  8. Lesson
    Sequencing Funding Moves Over Your First 24 Months

    Funding is not a single event but a sequence. This lesson covers how to order your funding moves across the first two years, so each source is used at the right time and sets up the next. You will look at how to phase self-funding, customer capital, and credit against the business's growth, matching the type of capital to the stage you are in. The aim is a deliberate funding sequence rather than a scramble whenever cash runs short, giving you a plan for how the business finances itself from launch through its first two years.

  9. Worksheet
    Sequencing Funding

    Use this worksheet as a decision tool to match self-funding, customer funding, credit, and outside capital to the stages and evidence that should. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  10. Lesson
    Building a Simple Capital Plan Your Spouse and Advisors Can Support

    A capital plan is not only a financial document; it is something the people around you have to believe in. This lesson covers how to build a simple capital plan you can put in front of a spouse and advisors and have them support it. You will look at how to lay out what the business needs, where the money comes from, and what the personal exposure is, in terms a non-operator can follow. The outcome is a clear, honest plan that earns the confidence of the people whose support you rely on, so funding decisions are shared rather than carried alone.

  11. Worksheet
    Capital Plan

    Use this worksheet as a playbook-building tool to bring your funding choices into one clear plan showing how much capital may be needed, when. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

Module 06

Build What Customers Want

Validate the model, prototype intelligently and build from evidence rather than assumption.

OutcomeDevelop and validate an offering

Under development. This module is being released in stages. Not every session listed here is available yet.
  1. Worksheet
    Business Model Canvas

    Use this worksheet as a playbook-building tool to put the essential logic of your business on one page so you can see how customers, value, delivery. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  2. Worksheet
    Customer Journey Map

    Use this worksheet as a playbook-building tool to map the customer experience from first awareness through purchase, delivery, retention. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  3. Worksheet
    MVP Scope

    Use this worksheet as a decision tool to define the smallest version of a new offer that can test the most important customer and business. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  4. Worksheet
    Prototyping and User Testing

    Use this worksheet as a decision tool to design a fast, practical way to put an early version in front of customers, capture useful evidence. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  5. Worksheet
    Feedback Loop

    Use this worksheet as a ongoing operating tool to create a repeatable system for gathering, interpreting, and acting on customer feedback so. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Use it weekly.

  6. Worksheet
    Iterative Development Cycles

    Use this worksheet as a decision tool to structure short build-test-learn cycles that turn customer evidence into focused improvements without. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  7. Worksheet
    Roadmapping

    Use this worksheet as a playbook-building tool to create a lean roadmap that sequences the most important outcomes and learning priorities without. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  8. Worksheet
    Quality Management

    Use this worksheet as a ongoing operating tool to define the few standards that must be true every time you deliver so quality can remain. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  9. Worksheet
    Product-Market Fit

    Use this worksheet as a decision tool to assess the evidence that customers truly value, buy, use, and return to the offer before you mistake. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  10. Worksheet
    Rapid Entry

    Use this worksheet as a decision tool to turn your go-to-market choices into a focused launch plan that gets the offer into the market quickly. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  11. Worksheet
    What it Takes to be Great Product Manager

    Use this worksheet as a decision tool to clarify the product-management responsibilities the owner must carry, including prioritization. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

Module 07

Find Your Customers

Position the offer, earn attention and build repeatable marketing without needing a corporate-sized budget.

OutcomeDevelop a practical marketing approach

  1. Lesson
    Introduction

    Marketing on a bootstrapped budget is a different discipline from marketing with a department and a spend. This opening lesson frames marketing as something an owner can do effectively with limited resources by being deliberate about where attention goes. It sets up the module: the fundamentals of marketing strategy, content and search, social and community, email and automation, partnerships and referrals, and the AI tools that extend what a small team can produce. The throughline is marketing that earns attention and customers without a large budget, built on focus rather than spend.

  2. Lesson
    Marketing Strategy Fundamentals

    Tactics without a strategy waste the little time and money a bootstrapped business has. This lesson covers the fundamentals of marketing strategy: knowing who you serve, what you offer them, and how you reach them, before you pick channels. You will look at how to define your audience, position your offer, and choose where to focus, so your marketing has a spine. The outcome is a clear strategy that guides every tactic that follows, so you spend your effort where it counts rather than chasing whatever marketing idea comes along next.

  3. Worksheet
    Marketing Strategy Fundamentals

    Use this worksheet as a playbook-building tool to define the audience, positioning, primary channels, priorities. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Review it monthly at first, then quarterly as the pattern stabilizes.

  4. Lesson
    Content Marketing and Search Engine Optimization

    Content and search let a small business earn attention over time without paying for every visit. This lesson covers content marketing and search engine optimization: creating material that draws the right people and making it findable. You will look at how to choose topics that serve your audience and your business, how search visibility works, and how to build content as an asset that compounds. The aim is a content and search approach that brings a steady flow of the right prospects, so your marketing keeps working long after the effort is spent.

  5. Worksheet
    Content Marketing & SEO

    Use this worksheet as a decision tool to turn customer questions and your expertise into a focused content system that earns attention. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Social Media Strategy and Community Building

    Social media rewards presence and connection more than budget, which suits a bootstrapped business. This lesson covers social strategy and community building: showing up where your audience is and building a following that compounds. You will look at how to choose platforms, what to post, and how to turn attention into a community rather than a passive audience. The outcome is a social approach you can sustain, so you build real relationships and reach over time rather than posting into the void or trying to be everywhere at once.

  7. Worksheet
    Social Media & Community

    Use this worksheet as a decision tool to choose where and how you will participate in social and community channels so limited attention goes. Keep it in your Two Weeks Out Playbook as a working reference. Review it monthly at first, then quarterly as the pattern stabilizes.

  8. Lesson
    Email Marketing and Automation

    Email is a publication, not an automation engine. You define a recurring send worth opening, with subject lines written as specific promises. You build the list mechanics that grow signal instead of volume: the end-of-piece ask, one lead magnet done the bootstrap way, and the owned real estate that carries it. You write the single welcome sequence worth automating, set a reply-rate baseline, and name the automations you are choosing not to build.

  9. Worksheet
    Email Marketing & Automation

    Use this worksheet as a decision tool to create an owned-audience system with a clear publication rhythm, welcome experience. Keep it in your Two Weeks Out Playbook as a working reference. Review it monthly at first, then quarterly as the pattern stabilizes.

  10. Lesson
    Strategic Partnerships and Referral Programs

    Other people's audiences and happy customers are two of the cheapest sources of growth. This lesson covers partnerships and referral programs: reaching new customers through relationships rather than paid reach. You will look at how to find partners whose audiences fit yours, how to structure referrals so people actually make them, and how to keep these channels healthy over time. The outcome is a set of relationship-driven channels that bring new customers without a large budget, extending your reach through trust you and your partners have already built.

  11. Worksheet
    Strategic Partnerships & Referrals

    Use this worksheet as a decision tool to build a relationship-based approach to referrals and partnerships that makes recommendation natural, useful. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  12. Lesson
    AI Tools for Marketing Production

    AI lets a small team produce marketing at a scale that used to require a department. This lesson covers using AI tools for marketing production: speeding up the work of creating content, copy, and campaigns without losing your voice. You will look at where these tools help most, how to use them without producing generic output, and how to keep quality and judgment in the loop. The aim is a practical way to extend what a bootstrapped team can produce, so limited hands are no longer the ceiling on your marketing.

  13. Worksheet
    AI Tools & Marketing Production

    Use this worksheet as a decision tool to decide where AI can increase marketing capacity while preserving the judgment, ideas, expertise. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

Module 08

Turn Interest Into Revenue

Run discovery, proposals, pipeline and prospecting with a sales motion built for an owner-led business.

OutcomeBuild a repeatable sales process

  1. Lesson
    Introduction

    For an owner, sales is not a department to hand off but a skill to own, at least at first. This opening lesson frames selling as a process you can learn and run deliberately, not a talent you either have or do not. It sets up the module: recognizing the sales motions you are already running, leading discovery conversations, handling proposals, price, and objections, building a repeatable sales process, managing pipeline and forecasting, and prospecting without becoming a cold caller. The throughline is selling with a system, so revenue comes from a process rather than from luck.

  2. Lesson
    The Two Sales Motions You're Probably Running

    Most owners run more than one way of selling without naming either. This lesson covers the two sales motions you are probably already using, and why seeing them clearly helps you sell better. You will look at how the motions differ, when each fits, and how running them deliberately changes your approach to prospects and deals. The outcome is a clearer view of how you actually sell, so you can lean into the motion that fits each opportunity rather than blending them by default and losing the advantages of both.

  3. Worksheet
    Two Sales Motions

    Use this worksheet as a decision tool to identify the distinct ways customers buy from you so discovery, follow-up, proposals, proof. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  4. Lesson
    The Discovery Conversation

    The discovery conversation is where most deals are won or lost, well before any proposal. This lesson covers how to lead discovery: asking the questions that surface what a prospect actually needs and whether you can help. You will look at how to structure the conversation, how to listen for the real problem beneath the stated one, and how to qualify without interrogating. The aim is a discovery approach that builds understanding and trust, so you enter every proposal knowing what matters to the buyer rather than guessing at it.

  5. Worksheet
    Discovery Conversation

    Use this worksheet as a playbook-building tool to create a repeatable discovery conversation that improves qualification and uncovers the real. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Proposal, Price, and Objection Handling

    The proposal is where the conversation meets a decision. This lesson covers presenting a proposal, stating price, and handling the objections that follow. You will look at how to build a proposal that reflects what you learned in discovery, how to present price with confidence, and how to respond to pushback without caving or getting defensive. The outcome is a stronger close: proposals that connect to the buyer's needs and a way of handling objections that keeps the deal moving rather than stalling the moment price comes up.

  7. Worksheet
    Proposal / Price Objections

    Use this worksheet as a decision tool to prepare a consistent approach to presenting the offer and handling objections about scope, value. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  8. Lesson
    Building Your Sales Process

    Selling one deal is a skill; selling repeatably is a process. This lesson covers building a sales process you can run and improve: the stages a prospect moves through from first contact to close. You will look at how to map your process to how your customers actually buy, how to define what happens at each stage, and how to make it repeatable rather than reinventing every deal. The aim is a sales process that produces predictable results, so revenue becomes something you can manage and improve rather than a series of one-off efforts.

  9. Worksheet
    Building the Sales Process

    Use this worksheet as a playbook-building tool to turn individual selling activity into a repeatable process with clear stages, exit criteria. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  10. Lesson
    Pipeline, Forecasting, and One Dashboard

    You cannot manage sales you cannot see. This lesson covers pipeline, forecasting, and building one dashboard that shows where your sales stand. You will look at how to track deals through your process, how to forecast with a reasonable degree of confidence, and how to bring the numbers that matter into a single view you check regularly. The outcome is visibility into your sales: a clear read on what is likely to close and when, so you make decisions on evidence rather than optimism and know where to put your attention next.

  11. Worksheet
    Pipeline / Forecasting Dashboard

    Use this worksheet as a ongoing operating tool to convert active opportunities into a usable forecast that shows deal movement, expected revenue. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Use it weekly.

  12. Lesson
    Prospecting Without Becoming a Cold Caller

    Prospecting is necessary; becoming a cold caller is not. This lesson covers how to find and reach new prospects in ways that fit an owner and hold up over time. You will look at how to identify the right people to approach, how to reach out so the contact is welcome rather than intrusive, and how to build a prospecting habit you can sustain. The aim is a steady flow of new conversations without the burnout and low returns of cold calling, so your pipeline stays full through methods you are willing to keep doing.

  13. Worksheet
    Prospecting Without Cold Calling

    Use this worksheet as a decision tool to build qualified pipeline through relevance, relationships, referrals. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Review it monthly at first, then quarterly as the pattern stabilizes.

Module 09

Build and Lead Your Team

Hire, compensate, manage and develop a team the business can afford and the owner can lead.

OutcomeHire, delegate, and lead

  1. Lesson
    Introduction

    Building a team is where many owners feel furthest from their corporate experience and closest to their personal risk. This opening lesson frames hiring and leadership as decisions an owner makes with limited resources and high stakes. It sets up the module: when and whom to hire first, testing whether you can afford a hire, recruiting without outspending larger companies, building culture from the start, developing small teams, designing compensation, shifting into an owner's posture, and managing a distributed team. The throughline is building a team the business can support and lead well.

  2. Lesson
    When and Whom to Hire First

    The first hires shape the business more than any that follow. This lesson covers when to make your first hire and whom it should be: reading the signals that you are ready, and choosing the role that relieves the most pressure or unlocks the most growth. You will look at how to avoid hiring too early or too late, how to weigh the first roles against each other, and how to think about the risk each hire carries. The outcome is a clearer basis for your earliest hiring decisions, so your first team members are chosen deliberately.

  3. Worksheet
    When & Whom to Hire First

    Use this worksheet as a decision tool to determine whether a real organizational constraint requires another person and identify the role most. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  4. Lesson
    The Affordability Test

    Before you make a hire, you need to know the business can carry it. This lesson covers the affordability test: a way to check whether a new hire fits what the business can actually support. You will look at how to calculate the true cost of a hire beyond salary, how to weigh it against the runway and revenue you have, and how to judge whether the role pays for itself in a reasonable window. The aim is to hire from a position of clarity rather than hope, so each addition to the team is one the numbers can sustain.

  5. Worksheet
    Hire Affordability Test

    Use this worksheet as a diagnostic tool to calculate the full economic exposure of a hire, including loaded cost, ramp time, cash impact. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  6. Lesson
    Recruiting Talent When You Can't Outspend

    A young business rarely wins hires on salary alone. This lesson covers recruiting talent when you cannot outspend larger competitors: competing on the things a small company can offer that a big one cannot. You will look at what draws strong people to early businesses, how to present the opportunity honestly, and how to find candidates who fit the stage you are in. The outcome is a recruiting approach suited to your resources, so you attract capable people by playing to your strengths rather than trying to win a bidding war you will lose.

  7. Worksheet
    Recruiting Talent

    Use this worksheet as a decision tool to build a repeatable recruiting approach that clarifies the role, candidate value proposition. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  8. Lesson
    Building and Sustaining Business Culture

    Culture forms whether you shape it or not. This lesson covers building and sustaining culture in an early business: setting the norms and expectations that hold as you grow. You will look at how culture takes root in a small team, how the owner's behavior sets the tone, and how to keep what matters as new people join. The aim is a culture you build on purpose rather than inherit by accident, so the way the business works stays intact through growth and continues to attract and keep the people you want.

  9. Worksheet
    Building Culture

    Use this worksheet as a playbook-building tool to translate the culture you want into explicit behaviors and operating norms that people can recognize. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  10. Lesson
    Managing and Developing Small Teams

    Managing a small team is close-range work, with nowhere to hide a weak habit. This lesson covers managing and developing small teams: getting the most from a handful of people and helping them grow. You will look at how to set expectations, give feedback that lands, and develop people without the structure a large company provides. The outcome is a practical approach to leading a small team well, so the people around you do their best work and grow into more, strengthening the business as it scales rather than becoming a bottleneck.

  11. Worksheet
    Managing & Developing Teams

    Use this worksheet as a decision tool to establish practical rhythms for expectations, feedback, development, accountability. Keep it in your Two Weeks Out Playbook as a working reference. Review it monthly at first, then quarterly as the pattern stabilizes.

  12. Lesson
    Designing Compensation That Wins Without Breaking the Bank

    Compensation is how you attract and keep people, and a major claim on limited cash. This lesson covers designing compensation that competes without overextending the business. You will look at how to structure pay, how to use non-cash elements where they fit, and how to balance what people need against what the business can afford. The aim is a compensation approach that helps you win the people you need while protecting the runway, so you build a team on terms the business can sustain rather than promises it cannot keep.

  13. Worksheet
    Compensation & Benefits

    Use this worksheet as a decision tool to design a compensation approach that balances salary, incentives, benefits, competitiveness, affordability. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  14. Lesson
    Owner's Posture Shift

    Moving from operator to owner is as much a shift in posture as in role. This lesson covers the change in stance an owner has to make: stepping back from doing everything to leading through others and holding the business's direction. You will look at what has to change in how you spend your time, what to let go of, and how to lead without being in every detail. The outcome is a clearer sense of the owner's posture, so you grow into running the business rather than staying its busiest employee as it scales.

  15. Worksheet
    Owner Posture Shift

    Use this worksheet as a decision tool to identify where you need to stop being the primary doer and start owning the standards, systems, decisions. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it when the underlying conditions or assumptions change.

  16. Lesson
    Managing a Distributed Team

    Many small businesses are distributed by default, with people working across places and time zones. This lesson covers managing a distributed team: keeping people aligned, connected, and productive without a shared office. You will look at how to set clear expectations, build communication that works across distance, and sustain culture when the team rarely sits together. The aim is a practical approach to leading distributed people, so location becomes a non-issue rather than a drag on how the team works together day to day.

  17. Worksheet
    Hybrid & Remote Management

    Use this worksheet as a ongoing operating tool to define communication, documentation, meeting, availability. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Review it monthly at first, then quarterly as the pattern stabilizes.

Module 10

Grow Without Losing Control

Build systems, expand intelligently and turn a working business into a more valuable one.

OutcomeScale with discipline

  1. Lesson
    Introduction

    Getting a business off the ground and scaling one are different challenges. This opening lesson frames growth as a stage that demands its own strategy, not just more of what got you started. It sets up the module: the frameworks that guide growth decisions, scaling in a capital-efficient way, expanding into new markets and geographies, extending your product line, building systems that hold up under load, managing performance, and forming partnerships that extend your reach. The throughline is growth that is deliberate and sustainable, expanding the business without outrunning its foundation.

  2. Lesson
    Growth Strategy Frameworks

    Growth decisions are easier to make when you have a framework to run them through. This lesson covers the strategic frameworks that help you decide where and how to grow, so you are choosing among options rather than reacting to whatever comes up. You will look at how to evaluate growth opportunities against your resources and goals, how to prioritize when several paths are open, and how to avoid the trap of growing in every direction at once. The outcome is a structured way to think about growth, so your next moves are chosen with intent.

  3. Worksheet
    Growth Strategy

    Use this worksheet as a playbook-building tool to compare growth options and choose the move that best fits your current economics, capacity. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  4. Lesson
    Capital Efficient Scaling Strategies

    Scaling burns cash, and for a bootstrapped business that makes efficiency the constraint that matters most. This lesson covers how to scale without overspending: growing in ways that return capital quickly and avoid commitments the business cannot yet carry. You will look at how to sequence investments, where to spend and where to hold, and how to grow revenue faster than cost. The aim is scaling that strengthens the business rather than stretching it thin, so you expand on a foundation of cash flow rather than on borrowed time.

  5. Worksheet
    Capital Efficient Scaling

    Use this worksheet as a decision tool to identify ways to grow more from the customers, capabilities, and economics you already have before adding. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  6. Lesson
    Market Expansion and Geographic Growth

    Once a business works in one market, expanding into others becomes a growth lever and a source of new risk. This lesson covers market and geographic expansion: how to assess a new market, what carries over from your current one, and what has to be rebuilt. You will look at how to sequence expansion so you are not spread too thin, how to test a new market before committing to it, and how to manage the added complexity. The outcome is a considered approach to growing your footprint, expanding where the business can win rather than everywhere at once.

  7. Worksheet
    Market Expansion

    Use this worksheet as a decision tool to pressure-test a new geographic market against demand, economics, operating capacity. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Revisit it quarterly and whenever conditions change.

  8. Lesson
    Product Line Extension and Portfolio Strategy

    Growth often comes from what you offer, not only how many customers you reach. This lesson covers product line extension and portfolio strategy: adding offers that build on your strengths and serve your customers more fully. You will look at how to decide what to add, how new offers relate to your core, and how to manage a portfolio without losing focus. The aim is to extend the business in ways that compound rather than dilute, so each addition strengthens the whole rather than scattering your attention across too many things at once.

  9. Worksheet
    Product Line Extension

    Use this worksheet as a decision tool to test whether a new product or service strengthens the core business, serves a real customer need. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  10. Lesson
    Building Scalable Systems and Infrastructure

    What works by hand at ten customers breaks at a hundred. This lesson covers building the systems and infrastructure that let the business grow without constant firefighting. You will look at which processes to formalize, where to invest in tools and automation, and how to build capacity ahead of demand without over-engineering. The outcome is an operational foundation that scales with you, so growth adds customers and revenue rather than chaos, and the business runs on systems rather than on your personal attention to every detail.

  11. Worksheet
    Scalable Systems

    Use this worksheet as a decision tool to identify the systems and infrastructure the next stage of growth truly requires so scale does not simply. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

  12. Lesson
    Performance Management and Optimization

    As a business grows, running on instinct stops being enough. This lesson covers performance management and optimization: setting the measures that tell you how the business is doing and using them to improve. You will look at which metrics matter at your stage, how to build a rhythm of review, and how to turn what you learn into concrete changes. The aim is a management practice grounded in what the numbers show, so you optimize the parts of the business that move results rather than guessing at what to fix next.

  13. Worksheet
    Six Number Dashboard

    Use this worksheet as a ongoing operating tool to select the few measures that should tell you how the business is performing and create a simple. Keep the result in your Two Weeks Out Playbook as a reference you can use and revisit. Use it weekly.

  14. Lesson
    Strategic Partnerships and Channel Partnerships

    Some growth is faster through others than on your own. This lesson covers strategic and channel partnerships: working with other businesses to reach customers, extend your offer, or add capability. You will look at which partnerships are worth pursuing, how to structure them so both sides benefit, and how to avoid arrangements that cost more attention than they return. The outcome is a clear view of how partnerships fit your growth, so you use them to extend your reach where it makes sense rather than chasing every deal that appears.

  15. Worksheet
    Strategic Partnerships / Acquisitions

    Use this worksheet as a decision tool to evaluate partnership, channel, or acquisition opportunities against strategic value, economics, governance. Keep it in your Two Weeks Out Playbook as a working reference. Revisit it quarterly and whenever conditions change.

What you’ll build

Your Owner’s Playbook.

Every session ends with a worksheet built around your own business. Together they become your Owner’s Playbook: your numbers, pricing, customers, team and growth plan, written down in one place.

Not a certificate to hang on a wall. A plan you run the business from.

A session video inside the course, with the module's lesson list
Inside a session
A completed worksheet from the course
A real worksheet
Questions

Before you enroll.

Still deciding? Send me a note →

Who is this course for?

People preparing to launch, buy or build a business of their own, and owners who want a more disciplined way to make the next decision. If you’re making the move into ownership, or you’ve made it and the decisions are getting heavier, it’s built for you.

Can I take it while I’m still working for someone else?

Yes, and it’s a good time to. You can build your playbook before you make the move, so you start with your numbers, pricing and runway already worked out, then keep running on it once you’re in.

What format are the lessons?

A combination of video lessons and worksheets. You watch the lesson, then use the worksheet to apply it to your own business. The videos give you the thinking. The worksheets turn it into decisions.

What do I finish with?

Your Owner’s Playbook: the worksheets from every module, built into working documents for your numbers, your pricing, your runway, your sales motion, your team plan and your growth system. It’s yours to keep and to run the business from.

Is it self-paced?

Yes. It’s an online program you work through at your own pace. The modules are ordered the way the decisions usually arrive, so working through them in order is the natural path, but you can go straight to the module you need most.

How long do I have access?

For life. It’s a one-time payment with no subscription, and you keep access to every lesson and worksheet. Come back to a module whenever a decision calls for it.

Do I get support while I’m working through it?

Yes. Send your questions by email and you’ll get a reply within 24 hours. That’s especially useful when a worksheet raises a question about your own numbers or situation.

Where do I find the course after I enroll?

Log in at any time and the course is waiting in your library, along with every worksheet.

Can I get a refund?

All purchases are final. That’s why the full curriculum is laid out on this page, module by module and lesson by lesson, so you can see exactly what you’re getting before you enroll.

How does the course relate to coaching?

They run on the same framework. The course gives you the system to work through on your own. Coaching and advisory apply it with me, directly, to your business. You don’t need one to do the other.

Start here · Self-paced online program

The knowledge. The tools. The plan. One price.

Build the practical operating judgment required to become an owner, and to become a better one after the transition.

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